A Medicare card is required as consultation costs are bulk billed via Medicare. This is one of the ways this program is so price competitive.

The 4-weekly program fee covers the cost of medication, delivery, dispensing, nurse check-ins, platform and administration.

Consultations are bulk billed via Medicare.

Consultations are with our telehealth partner CU Health. During your first consultation, your practitioner will introduce you to the program and discuss your treatment goals. 

It is an opportunity for you to have all your questions answered and for your practitioner to learn more about you.

We will send your 'quiz' results to your practitioner so they are prepared for your consultation. So, if you haven't already, why not take the quiz now?

The majority of customers with an 'eligible' quiz result are issued with a script after consulting with a practitioner.  But if the practitioner decides you are not eligible, you pay a platform and administration fee of only $40, and the balance  ($305) will be refunded.

Note that the consultation itself is bulk billed via Medicare. 

Please allow up to 5 business days for your refund to reach your account.

Your consultations are with our telehealth partner CU Health. So, once your first payment is received, you will be provided with a link to register and book your first consultation with one of their practitioners.

You can cancel your program at any time with 30 days notice.

Please allow upto 5 business days for your refund to reach your account.

Your order will be shipped following the manufacturer's guidelines which allow it to be stored between 8°C and 30°C for up to 28 days.

To ensure this temperature range is maintained, your order will be shipped in an insulated box, with a cold pack inside (subject to ambient temperatures), ensuring your medication arrives in perfect condition.

Your second consultation with your practitioner occurs in weeks 2 to 6. So, if you did not have it in Month 1, you will have your second consultation in Month 2.

In your second consultation, your progress will be discussed, treatment plan reviewed and goals set for the next phase of your program.

CU Health is our telehealth partner. They are a leading telehealth medical practice who will help you achieve sustainable weight loss through their outcomes-based approach.

Their team of experts, including Nurse and General Practitioners, Psychologists, and Dietitians, work together to provide personalised care tailored to your unique needs. It is a holistic and compassionate approach, with support at every step of your weight loss journey.

Yes. With online video consultations and delivery via Express Post, this program is available Australia-wide.

Our weight loss program only uses brand medication. The medication is delivered as supplied by the manufacturer, with the required pen and small 'tip' needles. The medication is shipped in an insulated box with a cold pack inside (subject to ambient temperatures) to maintain the recommended storage temperature.

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There is a no-show fee of $50 for patients who do not show up for consultations. This is charged directly to the credit card details held securely by Chemist2U.